It's a full-fledged alternative to the ‘112/110’ phone call in Germany, particularly designed for people who can't use or have difficulty using the telephone, e.g. people with speech or hearing impairments, limited language knowledge, etc. 

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nora is also open for everyone who needs rapid assistance in an emergency situation anywhere in Germany and is used by over 400,000 people and 15,000+ active PSAP operators.
 

nora provides its users with location determination, chat-based communication, as well as silent emergency calls.